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Alert Solutions

April 26, 2015

New Notification System

Alert Solutions

 

The Onaga Havensville Wheaton School District is replacing the current TextCaster notification system with a notification system called Alert Solutions.  This notification system is loaded with features that make it easier for us to keep in contact with your family.  Another valuable feature that Alert Solutions provides is the ability for parents to set their own notification preferences.

Alert Solutions enables our school to send messages using email, voice, and text messaging.  Please note you will not be able to reply to text messages sent from the school or district.

Alert Solutions is integrated with our existing PowerSchool Parent Portal. When you log-on to the Parent Portal you will see a link called “Alert Solutions 2”, from which you will be able to see all the contact information our school has on record for you. Within this section of the Parent Portal, you will also be able to choose your communication preferences based on message category, such as School Closures or Student Bulletins, and message type (email, voice and/or text message). You may opt-out of any message category except for Emergency Messages.

To receive text messages, you must go to Preferences by Message Type and check the box next to contact me using Text Messaging.  By default, phone calls and email are chosen. You will receive messages to every contact field shown and every message category that has all three message types chosen.

Please note that you may incur charges associated with receipt of text messages, etc depending on your cell phone contract. Please be sure to set your unique preferences if there are any numbers or addresses you do not like to be contacted at.  All phone numbers and email addresses must be in a valid format to save properly.

Emergency messages are always sent with all three message types (email, text, and voice calls) and to every contact field shown even if you have opted out. We cannot change this. Emergency messages will be labeled as such so you will know it is an actual emergency.

If you have any questions, please contact me at 785 889-4080 or email at reithd@usd322.org.  We hope you appreciate this new school notification system and the flexibility it will provide for you as a parent.

 

Thank you,

 

Darrin Reith
Technology Coordinator
 
Phone 785 889-4080
Email  reithd@usd322.org

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